Every organization needs a help-desk to resolve IT incidents and ensure users’ downtime is reduced. In the event of a problem, Support Link Technologies Help Desk is committed to a people-centered approach to customer service and is equipped and able to handle any support issue with care and speed. SLT mandates are to provide quick and definitive resolutions and offer a personalized experience.
We’ll show you how you can save money each year through help desk outsourcing while providing world class help desk support. When you partner with SLT Help Desk Services, you gain a partner recognized by the Help Desk Institute as a leader in the help desk outsource industry. Our state of the art technology and predictable, repeatable workflow processes will lead to distinct improvement in customer satisfaction levels. We help you identify your needs to build a custom-tailored help desk outsource solution that will delight your employees or customers and allow you to gain a competitive advantage in the marketplace.