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5 Things to Look Out For When Implementing Remote Access Support At Your Organization

Are you planning to implement remote access support at your organization? If your answer is yes, then you must be trying to figure out the things to look out for in an RAS that is worthwhile. We will show you five of those things in this post, so continue reading.

Remote access support has become essential for ensuring better protection for distributed work environments. This way, such organizations can ensure access to valuable information by only authorized users, regardless of location. Currently, about 12.7% of employees (full-time) work from their homes, while 28.2% work in hybrid models. Also, 16% of companies have already adopted a full-remote work model. These figures just show that there is a major shift to remote work, hence, the rise in demand for remote access support solutions.

Remote Access Support

Remote access support is a virtual barrier that prevents unauthorized individuals from gaining access to assets and data beyond a specified perimeter. Usually, keys are provided to trusted individuals. Such keys include unique codes, biometric scans, and strong passwords. Through these keys, these individuals can access the organization’s resources regardless of where they are.

Choosing the right remote access support solution for your organization can be quite difficult, especially with the number of solutions available on the market. In this post, we will explain five things to look out for when implementing remote access support in your organization.

Choosing Remote Access Support Solutions: Five Things to Look Out For

The core goals of a remote access support solution should be to protect the confidentiality, integrity, and availability of data over a network that is accessed remotely. This means it must ensure that only authorized individuals can access the network and any data available on it. It should guard against illegal access or threats, a virtual bouncer that keeps cyber criminals out of the network.

remote worker

When choosing a remote access support solution for your organization, there are several factors to look out for. We will outline five of them in this section.

Availability

Remote access is built on the principle of ensuring that employees and other stakeholders have access to your network or organization’s data from different locations. Because of this, you need a solution that wouldn’t place any unnecessary restrictions on their choice of browser or device. Your solution should be platform-agnostic such that it is available from any location or browser.

Scalability

As your organization grows, it will need new employees, and there will be more stakeholders who need to interact with your network. Because of this, you need a remote access solution that is able to handle this increase in demand easily without requiring extra servers. Such a system is more cost-effective and makes support less cumbersome. The system should also make it easy for you to manage your servers from multiple locations. This will help you operate your remote office strategy seamlessly.

Ease of deployment

Usually, your tech team will cope better with the deployment of the system than your end users, but that’s not what you want. You should choose a solution that allows everyone to use it easily. The solution you choose should be easy to install for your IT team, not a team of specialists or one that needs several months of setup.

High security levels

The main reason why you are investing in the implementation of a remote access solution is data security. This is because remote access to your network leaves you vulnerable in terms of who has access to your data. Because of this, you need a solution that provides its own security. It should be equipped with the capacity to allow you to make use of existing IPsec and VPN services. Stay away from solutions that will require you to set up the security configurations by yourself. It is impossible to tell if you or your team will get it right, which opens you up to a plethora of cyber risks.

Completeness

More than anything else, your remote access support solution should embody everything such a system should provide. The solution should give you the complete set of functionalities your organization needs. This means you must first outline your organization’s remote access goals. Weigh them side-by-side with the features and functionalities of the solution in question. If it doesn’t answer all your questions, then you should move on.

Conclusion

While choosing a remote access support solution is quite difficult, this post has provided you with five factors to consider before implementation. Using these factors will make the process easier for your organization. Why go through the stress when we can help you out? Reach out to Support Link Technologies, and we will help you choose and implement the perfect remote access support solution for your business.

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